Our Story

Established in 2021, Comfy Connect was created to provide specialised, safe, dependable transport services that cater to people with special educational needs and disability, ensuring their safety and comfort. 

At Comfy Connect, all our drivers are rigorously selected, fully licensed, and extensively trained to offer not just a ride, but a secure and supportive travel experience. We prioritise the safety of our passengers above all, making it not just a priority but our core mission.

We work in partnership with a growing number of Local Authorities and public sector bodies across the United Kingdom, primarily providing home-to-school transport services for children with Special Educational Needs and Disabilities as well as some Adult Social Care routes.

Our Mission

Our mission is to provide specialised, safe, and dependable transport services for children and young people with Special Educational Needs and Disabilities (SEND). We are committed to ensuring that every journey is secure and comfortable, offering peace of mind to families through our well-maintained vehicles, thoroughly trained staff, and unwavering dedication to quality service. By partnering with local authorities, we strive to be the most trusted transport provider for the SEND community.

Use of Technology

We use state-of-the-art cloud-based dispatch software to provide safe, reliable, and efficient transport services to our passengers. With live GPS tracking, we can monitor our entire fleet in real-time, optimising routes for quicker response times and enhanced passenger safety. Our advanced vehicle health monitoring system ensures every vehicle is in top condition, offering extra security for our most vulnerable passengers. Additionally, the software’s comprehensive reporting features enable us to produce instant, detailed reports for both management and regulatory compliance, ensuring we consistently meet the highest standards.